RecruitFirst is hiring! You will be outsourced to:
???? Location: Ubi
???? Salary: $13/hr
? Duration: Immediate - Min 3 Months (Extendable)
???? Working hours:
• Mon to Fri 8.30am – 12.30pm
Responsibilities:
???? Answer min 100 phone calls per day and aiming to end the phone call within 10 mins
???? Handling inbound calls for the department
???? Open a case incident report in the system when the customer calls in
???? Record down the purpose of the customers’ call in the system in case of follow up purposes
???? Replying to emails and taking remedial action where necessary and do follow ups
Requirements:
? Able to work in fast-paced and stressful environment with KPI
? Prior call centre experience will be good
? Able to multi-task in terms of concurrently by speaking to the customer and typing the information in the system while being on the phone with the customer and finding the answer to the question by toggling with 4 systems) all within 10 mins
? Must be IT savvy
Interested applicants, please WA 98592977.
All applications will be treated with strictest confidentiality. We regret that only shortlisted candidates will be notified. Thank you.
Kadie Chang Yan Yu
Outsourcing Team
RecruitFirst Pte Ltd
E.A.13C6342
| 1) Never Pay to someone for a job, test or interview. Be aware, if they ask you for job processing fees, training fees or advance payment to make your job secure, etc. |
| 2) Don't Share your personal bank details in any case. |
| 3) If anyone asks money for a job on jobsinsingapore.in please report us. |