Our Client is a leading leader in the Aviation Industry and they are looking for vibrant individuals to be a
part of their team!
Job Duties:
Attending to customer enquiries on Rewards Program, feedback and membership account servicing across all channels
Be the first contact and primary interface between all relevant stakeholders & maintain ownership of interactions throughout the lifecycle
Identify and escalate issues when required & maintain effective communications with stakeholders to ensure a satisfactory resolution of the cases within a reasonable timeline
Review and enhance work processes with internal and external stakeholders to improve customer experience
Other ad-hoc duties as assigned
Job Requirements
Minimum GCE O Level with 2 - 3 years of customer service experience, preferably in contact center
Resourceful, possess good communication & inter-personal skills
Proactive and attentive to details
Able to work in a fast pace and challenging environment
Other Information
Salary Up to $2800 (Basic + Allowance + Incentive)
Working hours 9am to 9pm (Shift, 2 days work, 2 days off)
Interested applicants, email your CV to agnes_ng@p-serv.com.sg. We regret to inform only shortlisted candidates will be contacted.
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EA License No: 90C3494
EA Personnel No: R1103939
EA Personnel Name: Agnes Ng
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