Benefits:
AWS +Performance Bonus
Upsell Incentive
Birthday Leave
Medical & Dental Benefits
Working hours:
6 scheduled per week
Rotating shift: Morning/ Afternoon/ Night shift
Job scope:
-Perform check-ins and check-outs.
-Ensure all reservations are entered in a timely and accurate manner.
-Ensure all details of guests’ information, reservation amendment and guests’ requests are entered into the system accurately.
-Handling guests enquiries and complaints, ensuring guest satisfaction.
-Following up on email enquiries.
-Working closely with the Housekeeping and Maintenance Department.
-Cross-selling hotel amenities and upselling room upgrades.
-Ensuring accuracy of closing shift reports.
Requirements:
-Min. Nitec/Diploma in Hospitality/Tourism/Hotel Management or related field
-Preferably 3 years or more experience in the hospitality industry
-Singaporeans only
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