Job Description

Industry/ Organization Type: Security System Service Provider

Position Title: Customer Service Officer

Working Location: East (Nearest MRT: Tai Seng)

Working Hours: 5 days (Monday-Friday, 9 am-6 pm)

Salary Package: Up to SGD 2400 + Variable Bonus

Duration: Contract (Yearly renewable) 

Key Responsibilities

Making & receiving customer inquiry calls

Handling customer complaints and Responding to customer reviews

Collecting & analyzing customer feedback

Support software training & software installation with customer

Intervention driver fatigue cases for commercial bus & SME companies

Assist in the retrieval of camera footage for customers

Prepare usage report for sales team for grants claim

Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases

Data analytics for software & product accuracy

Back-end QC check for new vehicle installation project

Observe & monitor for server performance

Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!! 

Min. Diploma 

Min.1 year of working experience in a customer service role

Able to answer a high volume of calls or emails daily 

Please apply through ANY of the following methods:

Submit your application by clicking the APPLY button;

Email your resume to Job@anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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