URGENT! Customer Service Officer (Govt) / Kallang Sector Leading Utilities Industry
Duration: 2 years extendable/convertible
Working Location: Kallang Sector
Working hours: 08.00am – 5.30pm/ 08.30am – 6.00pm (Monday to Friday)
Job Duties
Process application and termination requests for residential and commercial customers timely and accurately.
Review of supporting documents received for utilities account opening and closing requests.
Respond to customer application or termination requests and provide follow up assistance if necessary.
Work in close collaboration with internal departments for applications and termination related activities.
Analyse situation and provide with the best appropriate solution.
Work in cross functional team to deliver changes with positive impact in a progressive environment.
Requirements
Entry level are welcomed to apply
1-2 years of processing experience will be preferred
Knowledge in systems (e.g., SAP) will be preferred
Possess initiative, confidence and the ability to work independently
Possess good oral and written communication skills
Proficient in MS Office applications
A team player with a positive service mindset who thrives in a fast paced environment
Meticulous, attentive to details and a fast learner
Book NOW to avoid disappointment!
As this position is urgent, interested applicants please WHATSAPP Shao Ze at 9154 2691 and indicate the following:
Name:
Availability to start work:
Nearest MRT to your Residential area:
(Customer Support)
EA Personnel Name: Ng Shao Ze
EA Personnel No: R21103145
EA License No: 01C4394
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