Operations Manager (Sports & Fitness) – Up to $6,500 + Bonus
Location : North East – Ubi
Working hours : Monday to Friday | 9.30am - 6pm
Salary (commensurate with experience) : Up to Basic $6,500 + Bonus of Average 1 Month + 14 – 18 days Annual Leaves + Medical Benefits
Duration : Permanent
Industry : Sports & Fitness
Main Responsibilities:
Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.
Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).
Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.
Forge strong working relationships between coordinators, the sales team, and program managers.
Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.
Oversee the utilization and management of the Company App to streamline operations and enhance team collaboration.
Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance
Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.
Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.
Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.
Provide frequent updates to the Operations Director on departmental activities, challenges, and successes
Requirements:
Minimum Diploma with 3-5 years of experience in a leadership role within an operations department. Experience in the sport/fitness industry is advantageous.
Proficiency in Microsoft Office, Google Sheets, and Excel to support operational tasks and reporting requirements.
Demonstrated strong leadership skills with a focus on integrity and accountability.
Candidates who can start immediately or within short notice will have an advantage
Bilingual in English and Mandarin to converse with associates who can only speak Mandarin
Email to: chloe@searchpersonnel.com.sg
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