Inside Sales Support/Sales Coordinator

Location : Near Joo Koon MRT

Working hours : 5 days, Monday -Friday, 9.00am-6.00pm

Salary (Depend on experience) : Up to $4000 + AWS + Variable Bonus + Medical + Transport allowance

Duration : Permanent

Industry : Manufacturers/Pumps & Blowers suppliers 

Main Responsibilities:

 Handle customer inquiries to evaluate the specific application requirements. 

Select and size up a suitable products to meet the customer’s need.

Develop customer proposals for product solutions. Scope of work will include product sizing, matching of spare parts, outsourcing some accessories, costing and pricing.

Engage the customers via phone calls and emails on a day-to-day basis to follow up on quotations and technical

clarification.

Act as the single point of contact for technical & commercial clarification for customers, contractors, resellers and agents.

 Support the Sales Manager to track, analyse and report quote activities; participate in Monthly Reporting process.

Execute contract review prior to order entry to ensure clean-order process 

Evaluate and interpret customers’ specification against the offer.

 Clarify with customer where necessary to resolve unclear requirements.

Assist the Order Administration team to create sales order, procurement, shipment and shipping information going back to

the customer up to the point of delivery.

Requirements:

Diploma in any engineering discipline is preferred.

Tertiary studies in chemical process, chemical engineering or metallurgy will be preferred but not mandatory.

1 to 2 years of working experience in engineering environment will be good but not mandatory.

Proficiency in working with MS Office 365,

Good working knowledge on creating pivot tables and lookup tables using MS Excel is a mandatory skill required.

Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to joie@searchpersonnel.com.sg