Customer Service Officer Required in Singapore


Job Description

Customer Service Officer (Residents/Sales Support)

Location : Orchard - Near Somerset MRT

Working hours : Monday -Friday, 9.00am-6.00pm

Salary (commensurate with experience): Up to $3500 + 1 month completion bonus + 14 days annual leave + Medical reimbursement + Family Day

Duration : 1 year contract - convertible or renewable

Industry : Power Generation

 

Main Responsibilities:


Adept at growing our Residential and Small Commercial segments through the acquisition of new prospects and retention of existing customers alike

Versatile in selling our Residential and Small Commercial solutions over various channels including hotline, online or even in person

Supporting the team for account servicing matters will also be required from time to time (e.g. peak periods)

Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market

Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

 

Requirements:


Prior experience or knowledge in relevant industries is an advantage

Adequate proficiency in MS Office

Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus

Diploma/ Degree in related field(s) is an advantage

Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

 


 


Email to joie@searchpersonnel.com.sg


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