Customer Service Executive (Japanese Speaking)


Job Description

Adecco is partnering with a globally renowned 3PL company that specializes in delivering logistics solutions tailored to clients in the Automotive, Pharmaceutical, Aerospace, and Semiconductor industries. This position is responsible for coordinating residential moving services, including supervision, customer communication, and shipment arrangements for Japanese clients.



Good career progression

Location: Jurong

Working hours: Monday - Friday (9AM- 6:30 PM)

Salary: up to $4500 (AWS + VB)


The Job


Attend on-site visits to oversee export/import packing and local moving operations

Act as the main point of contact between customers and packers to ensure smooth communication and service delivery

Conduct surveys at customer residences and prepare service quotations.

Coordinate with internal staff to arrange shipment and follow-up after cargo pickup.

Manage job records (e.g., tally sheets) in the system and handle ad hoc tasks related to customer service and sales support

The Talent:


At least 2 years of experience within the same industry/field

Ability to read and write Japanese

Candidates with JLPT N2 certification are preferred


Next Steps:


Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.

Apply through this application or send your resume to weiling.chua@adecco.com in MS Word Copy. We'd love to hear from you!

We regret that only shortlisted candidates will be notified.


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