Inside Sales/Sales Support/Customer Service Executive


Job Description

Inside Sales/Sales Support/Customer Service Executive @ Kaki Bukit


Location : Kaki Bukit


Working hours : Monday - Friday 9:00am - 6:00pm


Salary (commensurate with experience) : Up to $2800 + $100 - $200 Incentives + AWS + Performance Bonus + 14 Days Annual Leave (Increment Yearly up to 21 Days)


Duration : Permanent


Industry : Corporate Gift Supplier


Main Responsibilities:


Engage with warm leads generated by the discovery call team, providing personalized follow-ups to convert opportunities into sales.


Build and maintain strong relationships with assigned client accounts, ensuring high satisfaction and long-term loyalty.


Proactively identify upsell and cross-sell opportunities by understanding customer needs and recommending suitable products/services.


Respond promptly to customer inquiries, providing detailed information on products, pricing, and order status.


Other ad-hoc activities assigned


Requirements:


Comfortable with client-facing activities such as in-person meetings, phone calls, and emails.


Demonstrate the ability to thrive under pressure and in a fast-paced environment, delivering efficient and high-quality results


Bilingual in English and Mandarin to converse with Mandarin speaking associates


Email to: diana@searchpersonnel.com.sg 

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