Position : Technical Support Engineer


Job Description

Position : Technical Support Engineer (PLC/HMI/Automation) - Up to $5,000 + AWS


Location : West – Bukit Batok Crescent


Working hours: Monday to Friday | 8.30am to 5.30pm


Salary (commensurate with experience) : Up to Basic of $5,000 + AWS + Variable Bonus + Transport Reimbursement/Allowance + Mobile Phone Allowance + Annual Leaves + Medical Benefits


Duration : Permanent


Industry : Industrial Automation


 


Main Responsibilities:


Responsible for product management for the product we are distributing


Provide post sale and presale application and sales support by analyzing and recommending solutions to meet customer’s needs.


Prepare and present application/ solution proposals according to customer requirements


Provide technical, application/ Support technical requests/support, respond to customer queries and issues of our customers over telephone or email.


Provide product training and conduct product demonstration to customers


Work closely with sales team to maintain existing customers’ relationship.


Using product application knowledge to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.


Build up relationship with our product's principal and provide customers’ feedback to product's principal for service and/or products enhancements.


 


Requirements:


FULL TRAINING WILL BE PROVIDED


Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronics


Passion for Programming Logic Controllers (PLC) / Experienced with PLC programming


Bilingual in English and Mandarin to communicate with colleagues who can only speak in mandarin


 


Email to: chloe@searchpersonnel.com.sg


 


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