Sales Support/Customer Service Assistant - 5.25 Days (Alternate Sat)
Location : Pandan Rd (West)
Working hours : Monday to Friday 9:00 am to 6:00pm, Alternate Saturday 9:00 am to 1:00 pm
Salary (commensurate with experience) : Up to $3200 + Performance Bonus + 14 Days Annual Leave
Duration : Permanent
Industry : Tyres/Automotive
Main Responsibilities:
Respond to customer enquiries via phone calls, emails and whatsapp messages, assist
In preparing quotations, process sales orders, ensure timely follow-ups and first-time delivery.
Coordinate order fulfillment, monitor delivery status, and liaise with warehouse and logistics providers to ensure on-time delivery.
Provide prompt, accurate information about product availability, pricing, promotions, order status, delivery times, and returns.
Stay up-to-date with current promotions, new products, and company policies.
Serve as the link between sales, warehouse, and customer experience teams to ensure streamlined communication and task execution.
Attend roadshows or company promotional events as and when assigned
Other ad-hoc activities assigned
Requirements:
Ability to multi-task in a fast-paced environment
Bilingual in English and Mandarin to converse with Mandarin speaking associates
Email to: diana@searchpersonnel.com.sg
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