Position : Customer Service Executive


Job Description

Position : Customer Service Executive (MUST HAVE Freight Forwarding)- ALL WELCOME


Location : Tampines Industrial Crescent


Working hours : 5 working days, Monday-Friday 8:30- 5:30


Salary (commensurate with experience) : Gross up $4000 + Performance Bonus


Duration : Perm


Industry : Freight Forwarding Industry


 


 


Main Responsibilities:


Attending to Customer’s enquiries and booking of shipments


Arrange for space bookings and monitoring


Liaise closely with Import/Export Department for smooth execution for all jobs


Preparation of all pre-alerts to all respective stations prior to arrival and departure of shipping


Checking of arriving and uplift details each morning and also keep all Customers informed of the acquired information


To check and ensure customers special request/handling is duly complied


Deal with the respective parties effectively & efficiently, using a diplomacy and negotiation skills


Good fillings systems and proper housekeeping


Build and improve good working relationships with the internal and external customers


 


 


Requirements:


At least 2 year experience in freight forwarding (Sea freight)


GCE’O’ Level & above


Independent as well as a term player with initiative, willingness to learn and take on new responsibilities


Proficient in MS office applications


Must be able to operate efficiently under pressure


Bilingual in both English and Mandarin to converse with Mandarin speaking clients






 Send your resume via Email to Jane@searchpersonnel.com.sg




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