If you are passionate and have prior working experience in tourism / art institutions / customer service, please reach out to us!
Our client is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art.
JOB DETAIL
Nearest MRT: City Hall
5 Days Work Week (inclusive of weekends/PH)
9am to 7.30pm
Gross Up to $4000
1-Year Contract, subject to renewal
JOB SCOPE
Develop, administer & maintain work roster
Maintain Standard Operation Procedures (SOP) accuracy
Workflow enhancement & improvement plans
Ensuring that staff are providing excellent customer service
Manpower deployment forecast & planning
Set goals for performance & deadlines
Manage a team of Executive, Supervisors & Ambassadors
Provide assistance and information to visitors
Perform sales transactions for gallery admission events & programs
Perform daily opening & closing of counter, including generating reconciling daily sales reports
Maintain knowledge of promotions & policies regarding payment, exchanges & security practices
Pre-print tickets for group visits & ensure sufficient ticketing management for schools
Manage feedback & perform service recovery in accordance to stipulated guidelines
JOB REQUIREMENT
Working experience in tourism / art institutions / customer service is preferred
Service-oriented and customer centricity
Good communication and interpersonal skills
Self-motivated and good teamwork
** Interested individuals, please click APPLY button or send your resume to zhicheng.wong@adecco.com
** We regret to inform that only shortlisted candidates will be notified.
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