Company Benefits & Incentives
Career Progression Opportunities!
Attractive Salary Package
Customer Service (Command Centre)
Responsibilities:
Handle inbound/outbound calls including feedback and enquiry from Public, EMSU, HDB/Commercial Operations and Technical Team.
Record all feedback and incidents reported to Command Centre onto the Daily Report.
Check and monitor the smooth running of all automated car parks.
Escalate abnormalities and system error detected to Operations/Technical Team.
Monitor and ensure the HDB Server PCs, EHT Host and CEPAS Settlement PC are in good working condition at all times.
Check incoming email regularly and promptly process the work requests from HDB and other Authorities.
Check and monitor the working KPIs for HDB car parks and send reminder to HDB Operations Team before the cut off time.
Prepare and submit CC Daily Report and HDB Feedback Report daily.
Interested applicants can send your resume to? kylergan.supreme@gmail.com) and allow our Consultants to match you with our Clients. No Charges will be incurred by candidates for any service rendered.
The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683
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