Customer Operation Executive Required in Singapore


Job Description

Our client is a spain MNC in freight forwarding and 3PL industry. located at Expo Singapore – easily accessible. Currently they are looking for a sales manager 3PL & Freight forwarding.




Key Responsibilities


Act as the primary point of contact for client enquiries and service requests across multiple touchpoints


Handle and resolve customer feedback and complaints in a professional and timely manner


Document all customer interactions accurately in the internal system in accordance with SOPs


Coordinate closely with Account Management, Operations, Warehouse teams, and customers


Provide operational support for e-commerce activities, including returns, credits, tracking, and reverse logistics.


Liaise with warehouse teams to manage inbound shipments and related operational issues


Ensure accurate and timely inventory updates within the system


Participate in ad hoc projects and operational initiatives as required


Key Requirements


Diploma or Degree in Logistics, Supply Chain, or related discipline


Minimum 2 years of relevant experience within a 3PL Warehouse / logistics environment


Hands-on exposure to customer service and logistics operations is essential


Experience with WMS, CargoWise, and/or SAP systems is advantage



Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.


We regret that only shortlisted candidates will be notified.


Email Address: jobs@recruitpedia.sg

EA License No: 19C9682

EA Personnel No: R22104769

EA Personnel Name: Ong Boon Kiet (Travys)


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