- Position: Customer Service Executive (4 months contract)
- Well Established Oleochemicals Supplier MNC
- Working Hours: Monday - Friday (9am - 6pm)
- Salary (commensurate with experience): Up to $4,500 + AWS + Variable Bonus
- Working Location: Pasir Panjang
- Outpatient Medical Benefits and Dental Benefits Provided
- Duration: 4 months contract
- Industry: Oleochemicals
Main Responsibilities:
- To create Sales Order in SAP once sales confirmed by Commercial team.
- To liaise with Planners on cargo readiness and Shipping team on the shipping arrangement for CIF/CFR sales. Customers are updated accordingly with the shipment schedule.
- To follow up with customers for vessel booking on FOB sales.
- To liaise with Shipping team and Finance on LC customers and advance payment customers before sharing the shipment schedule with these customers.
- To prepare the shipping instructions for production and QA with the requirements from customers for cargo preparation and loading.
- To send final shipping documents to customer once vessel departs.
- To gather all information on the complaint received from customer before raising the customer complaint for internal investigation.
- To set up new Customer in SAP.
- To carry out Customer Service survey annually.
Job Requirements:
- Diploma in any field, preferably in logistics/supply chain management.
- Have a minimum of 2-3 years of relevant experience.
- Must be proficient in SAP modules.
Email to: eugenie.cheah@ascension-sg.com for more information.
***We do not charge our candidates any referral fee nor bind them with any contract. ***
Eugenie Cheah
Consulting Manager
Reg no.: R24122293
EA No: 25C2861
Pay: $4,000.00 - $4,500.00 per month