•Ability to deliver professional and high-quality service experience in a customer-facing role
Identify customers’ needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction
•Taking ownership of customers’ problems and follow through effectively and efficiently to resolution within the SLAs.
•Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction
•Maintain close liaison with all other departments to have a good understanding of the operational flow and ensure seamless client experience
Working Schedule: 3+2 work week
Weekdays: 1pm – 10pm (8hrs excl. break)
Weekends: 8:30am – 6:30pm (9hrs excl. break)
Interested candidates, please email your resume to annasee@recruitexpress.com.sg
Anna See Sing Yee
CEI Reg R25157535
Recruit Express Pte Ltd
EA License No: 99C4599
We regret that only shortlisted candidates will be contacted
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