Customer Support Executive


Job Description

Customer Support Executive (Banking) | Up to $4,000 | RTO


About the role


Kickstart your career in the banking and financial services industry! We are looking for customer-focused individuals to join a leading financial institution as a Backend Customer Support Executive. An excellent opportunity to gain valuable industry exposure, build your resume, and develop long-term career prospects.




Why Join Us?


Up to $4,000 monthly salary


Comprehensive training provided


No banking experience required


Excellent exposure within the banking and financial services industry


Supportive and collaborative work environment


Opportunity for contract extension or permanent conversion based on performance




Key responsibilities


Handle inbound customer enquiries relating to banking products and services


Follow up on customer requests and outstanding cases


Escalate complex matters to the relevant teams or supervisors


Ensure accurate documentation of customer interactions


Support ad hoc operational and customer service activities




Requirements


All education levels are welcome


No experience required - in depth training provided


Strong communication and interpersonal skills


Customer service-oriented with a positive attitude


Must be able to work weekends & rotating shift arrangements (No overnight shifts)




Candidates who prefer not to apply through the job portal and would like to submit their application in a private and confidential manner may send their updated resume to apply23@talentvis.com


EA License: 04C3537

EA Personnel: Rachel Teo | R23117142

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