The Opportunity:

Adecco is partnering with an established organization within the FMCG sector and we are looking for a Customer Service Executive to support its Singapore operations, with a focus on customer service, order processing and fulfilment coordination.

Full-time, permanent opportunity

Work location: West region (company transport provided)

Work Days: Mon-Sat (5.5 days work week, Sat WFH)

Work Hours: 8am - 6pm

The Job:

Support customers on order status, product availability, pricing and delivery-related matters.

Manage order entries and ensure all details are accurately captured before fulfilment.

Prepare quotations and supporting documents based on approved commercial terms.

Liaise with Sales, Warehouse and Logistics teams to coordinate deliveries and resolve order issues.

Follow up on returns, exchanges and other post-delivery matters.

Provide customers with relevant product documentation and certificates when required.

Maintain accurate records and complete administrative tasks related to order fulfilment.

The Talent:

2-4 years of experience in sales support, customer service or order coordination.

Background in FMCG, food distribution or a similar fast-paced environment is highly advantageous.

Experience in using Excel (Pivot Table, VLOOKUP) and ERP systems.

Strong attention to detail with good coordination and communication skills.

Able to work independently and manage multiple requests efficiently.

Ability to commit a 5.5-day work week.

Next Steps:

Prepare your updated resume and email to charmaine.see@adecco.com. We look forward to hearing from you!

We regret that only shortlisted candidates will be notified.