Admin Executive – Insurance Agency

We are insurance professionals seeking a meticulous, responsible and efficient Admin Executive to support the day-to-day administrative operations of our practice.

This is an office-based position in the Bugis area.

Only Singapore Citizens and Permanent Residents should apply.

Job Scope

The role involves managing and following through on various administrative matters relating to our clients and insurance business, including:

Handle day-to-day administrative tasks and manage multiple ongoing cases and follow-ups.

Submit insurance claims, monitor their progress and follow up on outstanding requirements until completion.

Assist with the submission and processing of new insurance applications.

Follow up on underwriting requirements, outstanding documents and the progress of new policies.

Liaise with insurance company back-end departments via email and phone to resolve outstanding matters and ensure cases are properly completed.

Conduct regular checks on clients' policies and follow up on any outstanding administrative matters.

Maintain and update internal trackers to ensure pending tasks, follow-ups and deadlines are properly recorded and actioned.

Organise and maintain client documents and administrative records.

Handle administrative work across Microsoft Teams, Word, Excel, Outlook/email and insurance company systems.

Keep the team updated on the progress of cases and highlight matters requiring attention.

Handle other general administrative duties as required.

Requirements

Preferably 1–2 years of administrative experience within an insurance agency or the insurance industry.

Meticulous and detail-oriented, with a strong emphasis on accuracy.

Able to read and follow instructions carefully and completely.

Takes ownership of assigned tasks and follows through until they are completed.

Able to keep track of multiple outstanding matters without requiring constant reminders.

Communicates clearly and promptly when a task is completed, when further information is required, or when there is an issue.

Proficient in written and spoken English.

Comfortable using Microsoft Teams, Word, Excel and email.

Systematic, organised and able to prioritise tasks effectively.

Good time-management skills and able to meet deadlines.

Punctual, responsible and dependable.

Takes pride in producing accurate and complete work.

Able to work independently while also taking direction and feedback well.

Able to remain calm and organised when priorities change or several matters require attention at the same time.

Initiative and a willingness to learn are important.

References from previous employers would be an advantage.

Application

Please send your resume to teamboss001@gmail.com.

Kindly include your:

Relevant work experience

Last drawn salary

Expected salary

Availability / notice period