The Job

Provide excellent customer service by assisting app platform drivers with their onboarding process

Collect and verify customer documents per KYC/AML and company policies; ensure data accuracy.

Process sign-ups in CRM/onboarding systems

Explain product features, eligibility, fees, and terms clearly; support basic app installation and usage.

Manage queues and appointment slots to maintain target wait times.

Act as the primary point of contact for drivers, sharing information about benefits, and upcoming events. This requires a strong understanding of the company's products and services.

Working hours: Mon-Fri, 10am - 7pm

The Talent

Prior customer service experience would be an advantage

High attention to detail; able to follow SOPs in a fast-paced environment.

Customer service, active listening, and clear verbal communication.

Accuracy in data entry and document review.

IT/Computer literacy

Next Step

Drop your resume and contact us to follow-up, or send your resume to isaac.tanye@adecco.com

Email Topic:

Only shortlisted candidates will be contacted