Adecco is partnering with a company in the FMCG sector to hire a Sales Admin. The role supports daily sales operations, customer enquiries, order processing and fulfilment coordination, ensuring orders are handled accurately and delivered on time.

Full-time, permanent opportunity

Work location: Tuas (company transport provided)

Work Days: 4 weekdays, 1 weekend

Working hours: 8am - 5PM / 9AM-6PM

The Job:

Process customer orders, including bulk orders and scheduled deliveries, and upload them into the relevant systems and customer portals within the required cut-off times

Review purchase orders, pricing, invoices, pick lists and other related documents to ensure order and delivery accuracy

Serve as the first point of contact for customers through email, phone and WhatsApp

Respond to enquiries regarding products, pricing, stock availability, lead times, orders and deliveries

Prepare customer quotations based on approved pricing and provide documents such as Halal Certificates, product specifications and Certificates of Analysis

Coordinate closely with Sales, Warehouse, Logistics and other internal stakeholders to ensure smooth order fulfilment

Manage internal communications relating to customer orders, delivery arrangements and operational issues

Handle urgent orders, delivery escalations and post-delivery matters, including returns, exchanges and delivery discrepancies

Coordinate with the relevant internal teams and fulfilment partners on ordering and delivery matters

Provide backup support for customer service activities during leave periods, manpower shortages and peak operational periods

Support urgent operational matters during assigned weekends and public holidays

Perform other duties assigned by management

The Talent:

3 years of experience in sales administration, order processing or customer service; exposure to FMCG, food service, distribution or trading is advantageous

Proficient in Microsoft Office, particularly Excel; SAP experience is a plus

Detail-oriented, organised and able to multitask in a fast-paced environment

Strong communication and interpersonal skills

Ability to commit a 5-day roster work week.

Next Steps:

Prepare your updated resume and email to charmaine.see@adecco.com. We look forward to hearing from you!

We regret that only shortlisted candidates will be notified.