Required Customer Service Executive in Singapore


Job Description

SUMMARY: 

Location: East 

Working Hours: Mon to Fri / Alternate Saturday (Half Day) | Office Hour 

Salary: Basic up to $2700 + Incentive 

Job Scope :- 

Represent the Company in a professional manner as a front line employee

Identifying and responding to customers’ needs by providing technical advices

Work as a team with internal and external stakeholders like customers, contactors, workshop & etc

Prepare quotation, debit note or credit note to customers and raise work orders

Provide technical advice to customers

Negotiation of repair pricing with customers

Raise job orders to workshops & contractors

Liaise with controllers & contractors on service/repair quality and price of work

Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers

Update the service/repair schedule and vehicle collection with customers.

To perform basic investigation into customers’ complains and rectify the problems by coming up with recommendation within guidelines

Applicants who possess the relevant experience or interest are most welcome to apply.

For a quick response, you may call or WhatsApp to 69028783 in the following format.

Position applied:

Name:

Residential area:

Alternatively, you may send your application and resume in MS Words format to hazelfang@mci.com.sg

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

EA License No: 06C2859

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