Location: AMK

????Duration: 1 year contract (Renewable)

????Working hours: Mon - Fri office hours + Alternate Saturday half day 

????Salary: $2300 - $2500

Job scope 

Actively listen to customers to identify their needs and proffer recommendations/solutions suitable in meeting such needs.

Provide advisories to facilitate the employment of both local and foreign manpower in Singapore, claims and complaints regarding employment disputes, workplace safety etc.

List the pain points and make recommendation for changes/improvements.

Able to sense potential issues that may be life threatening, implication to livelihood.

Build and maintain positive trust relationship by engaging customers in open interaction

Maintain up-to-date knowledge of any new/change information to ensure accurate advice are given to customers, including upskilling to broaden knowledge thus serving many different groups and types of labour related queries

Ability to recognise Crisis call and react immediately, yet calmly, to crisis situations and quickly build rapport with the callers and report to supervisors for further action.

Requirements

MUST BE FULLY VACCINATED W/ COVID BOOSTER

MUST be comfortable to take high volume of call

Preferably someone with Call Centre experience

Interested applicants kindly WA Rudy at 88475776

*We regret to inform you that only shortlisted candidates will be notified

Rudy Lee Pei En

Associate Consultant

Reg No: R24122490

RecruitFirst Pte Ltd

E.A.13C6342