Outbound - Call Centre (Office Hours)


Job Description

Job Descriptions;


• Conduct survey interviews via outbound calls in a professional and courteous manner.


• Provide guidance and assist selected companies to complete and walk through challenging survey questions.


• Maintain confidentiality and adhere to ethical standards while handling survey information.


• Provide regular updates on survey progress and any challenges encountered to the Project Manager or Team Leader.


• Upload completed survey data into CRM.


• Participate in any survey-related ad hoc duties assigned by the Project Manager or Team Leader.


Requirements;


• Minimum O/A/Diploma/Degree


• Meticulous and detail oriented.


• Excellent communication skills, problem-solving skills and analytical skills.


• Confident, persuasive, good reasoning, proactive and willing to go extra mile.


• Strong interpersonal skills to assist survey participants effectively.


• Prior experience in survey administration, customer service or consultancy experience is a plus.


• Independent and self-motivated to achieve monthly KPIs


• Proficient in MS Office


• Singaporean only


Others;


• Working hours: Monday to Friday, 9.00am to 6.00pm


• Basic Salary: $3000, Monthly Incentive: Up to $100


• Office Wear


• Working location: Town area


• Contract Duration: Short term Tentatively till end June 2025 with the possibility of extension


Interested applicants, please what's app at 97231078 to learn more about the role.


Company Registration Number: 201622755N | EA Licence: 19C9859

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