Guest Service Executive x2 (Gross up to $2800 / 5 Days / Sentosa / Immediate Hiring)

Job Info:

- Gross up to $2800

- Working days: 5 days/week

- Working hours: Fair rotational shifts

- Location: CBD

Job Details:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.

• Ensure that all telephone calls are handled promptly within three rings.

• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.

• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.

• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.

• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

For a quick response, applicants who express interest in this job advertisement, kindly WhatsApp your personal particulars to +65 8919 1445 in the following format,

Position applied: Guest Service Executive

Full name:

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RK Recruitment Pte Ltd | EA License No.: 20C0280

Loh Kar Leong | EA Personnel No.: R23116015