Customer Service Executive (Automotive Parts / Order Processing)
Location: Near Ubi MRT
Working hours: 5 days, Monday to Friday (9.30am-6.30pm)
Salary (commensurate on experience): Up to $3200 + AWS + Variable Bonus + 14 days Annual Leave
Duration: Permanent
Industry: Manufacturer and Supplier of Automotive Service/Replacement parts- MNC
Responsibilities:
Handle local and regional customer enquiries on products, quotations and orders.
Process customer orders and coordinate shipment arrangements.
Provide after-sales support and follow up on order or delivery issues.
Maintain good customer relationships and resolve concerns promptly.
Liaise with the Germany headquarters on shipment instructions, order updates and follow-up matters.
Maintain accurate customer, quotation and order records.
Coordinate closely with internal teams to ensure timely order fulfilment.
Requirements:
GCE O-Level, Diploma or equivalent.
At least 1 year of experience in customer service, customer support, sales administration or related work.
Experience in quotation preparation, order processing or shipment coordination will be advantageous.
Proficient in Microsoft Word and Excel.
Experience using ERP systems such as Microsoft Dynamics NAV or SAP will be advantageous.
Candidates who can commence within short notice will be advantageous.
Email to joie@searchpersonnel.com.sg
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