Job Purpose:

Production Shipping Coordinator (5 days/ Joo Koon/ Training Provided) JL55

To coordinate export order processing, production progress, and shipping arrangements to ensure customer   orders are processed accurately, completed on schedule, and delivered according to customer requirements.

The role involves close coordination with the Production, Warehouse, and relevant departments to monitor    order progress, confirm production completion and cargo readiness, arrange shipments, and maintain accurate   order and shipping records.  

The position focuses primarily on Hong Kong orders and shipment enquiries, while providing operational    and administrative support to the Hong Kong sister company.          

Key Responsibilities:     

A. Export Order Processing  

Receive and review export orders from customers or the Sales Department.  

Verify order details, product codes, descriptions, quantities, colours and requested delivery dates.

Enter order information accurately and promptly into the company's ERP or order management system.

Identify and clarify discrepancies, missing information, or unusual order requirements before processing.

Update order records upon approval of changes to quantities, colours, specifications, or delivery schedules.

Follow up with relevant departments or customers to obtain outstanding information and ensure    orders can be processed without unnecessary delays.  

Maintain accurate and up-to-date order records for production planning and shipment coordination.      

B. Production and Order Coordination  

Coordinate with the Production and Warehouse teams to monitor order progress and confirm production   completion and cargo readiness.  

Follow up regularly on outstanding orders, pending items, and production delays that may affect customer   delivery commitments.  

Monitor order schedules and identify potential delays or issues that may affect shipment arrangements.

Communicate order priorities, special requirements, and approved changes to the relevant departments.

Coordinate with Production and Warehouse teams to ensure completed goods are available for shipment   according to the planned schedule.  

Follow up on outstanding quantities or incomplete orders and communicate the status to the Planning Manager   or Planning Executive when necessary.  

Coordinate production readiness and shipping schedules to support timely and accurate order fulfilment.      

C. Shipping & Airfreight Coordination & Support to Hong Kong  

Coordinate outgoing shipments, with primary responsibility for orders destined for Hong Kong.

Arrange shipments according to cargo readiness, customer delivery requirements, and agreed shipment schedules.

Obtain freight quotations and compare available options where necessary.  

Arrange airfreight bookings with appointed freight forwarders and follow up on booking confirmations.

Coordinate cargo collection, shipment handover, flight schedules, and other necessary shipping arrangements.

Liaise with freight forwarders, the Warehouse team, and the Hong Kong team to ensure shipments are arranged   smoothly.  

Monitor shipment status and follow up on delays, booking changes, or other issues affecting delivery.

Communicate shipment schedules, changes, and delays to the relevant departments and Hong Kong contacts   promptly.  

Maintain proper records of freight quotations, bookings, shipment schedules, and related correspondence.                

Job Requirements:

1-year experience in order processing, shipping coordination, or in manufacturing environment. 

Proficient in Microsoft Excel, Word, email, and order entry systems.  

Good attention to detail when checking order quantities, product codes, colours, and specifications. 

Good communication and coordination skills.  

Able to manage multiple orders and meet deadlines.  

Responsible, organized, and proactive in following up.                

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref13@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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