Outbound Call Centre


Job Description

You can forward your updated resume to xiuxia.lim@cornerstoneglobalpartners.com

Company Registration Number: 201622755N | EA Licence: 19C9859 | Lim Xiu Xia

[GOV] $3.1K | Outbound Call Centre | (Mon-Fri) Office Hours - CBD



Salary: Up to $3100


Days: Mon - Fri, 8.30am - 6.30pm


Location: Central


Duration: 1 year contract renewable


Responsibilities:


· Target potential clients through calls/site visits for info gathering


· Build and maintain strong client relationships


· Identify and develop new survey strategy opportunities


· Communicate survey value clearly to respondents


· Collect and verify survey responses via calls, emails, visits


· Input accurate response data


· Report customer feedback and industry insights


· Collaborate with team for cohesive client/survey approach


· Communicate effectively and actively listen to respondents


· Ensure KPIs and targets are consistently met


Requirements:


· Singaporeans ONLY


· Minimum A/Diploma/Degree


· Relevant working experience will be a plus.


· Meticulous and detail oriented.


· Excellent communication skills, problem-solving skills and analytical skills.


· Confident, persuasive, good reasoning, proactive and willing to go extra mile.


· Strong interpersonal skills to assist survey participants effectively.


· Prior experience in survey administration/market research/consultancy/PR firm/customer service call centre/telemarketing/HR practice/Corporate sales/marketing experience will be a plus.


· Independent and self-motivated to achieve monthly KPIs


· Proficient in MS Excel, email communication and internet browsing hands-on experience in these areas.




**We regret to inform that only shortlisted candidates would be notified.


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